How to Increase the Lifetime Value of Your Customers
Turn one-time visitors into long-term, high-spending superfans
Presented by: Fern Camacho, Founder of Overdog Digital For: Pet Resort Owners and Managers Format: Free Live Webinar | Wednesday, November 5th at 2pm EST | Limited Spots Available
Stop Chasing New Leads — Start Unlocking Hidden Profit
Most pet resort owners are caught in the "lead generation hamster wheel." You're constantly hustling for new customers while your existing ones quietly slip away.
But what if you could grow your business faster — without spending a single extra dollar on ads?
In this free training, Fern will show you how to turn your current clients into loyal, repeat customers who spend more, stay longer, and rave about you to their friends.
🚀 What You'll Learn
The LTV Formula
Why lifetime value matters more than lead generation — and how a few small improvements can create massive profit gains.
Client Journey Design
Craft experiences that turn first-timers into lifelong fans who wouldn't dream of going anywhere else.
Increase Visit Frequency
Set up simple automated systems that keep your clients booking again and again — without ever feeling salesy.
Boost Average Spend
Bundle and upsell the right way to add 30% or more to every transaction.
Retention Magic
Learn automated follow-ups and relationship-building tactics that keep customers coming back.
Automation That Works
How to implement everything you learn without adding a single extra hour to your week.
Who This Class Is For
Pet Resort Owners – Tired of seasonal revenue swings and unpredictable cash flow
Resort Managers – Want to grow revenue and client loyalty without constantly chasing new leads
Growth-Focused Leaders – Ready to unlock the full potential of your existing client base
If you want to build a more predictable, profitable, and stress-free operation, this session is for you.
Real Results from This System
46.4%
Revenue Gain
46.4% revenue gain from existing clients — with zero new leads
32%
Increased Spend
32% increase in average spend just by restructuring packages
10%
Reactivation Rate
10% reactivation rate from old clients through automation
Imagine adding tens of thousands in profit this year… simply by nurturing the people already walking through your door.
About Your Presenter
Fern Camacho is the founder of Overdog Digital, the leading marketing and growth agency for pet resorts. He's helped hundreds of pet businesses increase revenue, streamline operations, and build brands their clients adore.
With decades of experience in pet care and marketing, Fern combines strategy, storytelling, and systems to help pet resort owners grow smarter — not harder.
Save Your Spot Now!
Seats are limited — and this webinar will be packed with actionable strategies you can start using the next day.